Overall card rating

3.7
121 Reviews
from Intuit Credit Karma members

Most helpful positive review

Sep 19, 2022
Great CL and good sign up bonus
Credit Karma Member

It did take 2 months for this card to arrive since it was sent over 4 times and got lost. However i got a 2,500CL which is amazing, ive been banking with BofA for 4 years and i havent run into any issues so far

Helpful12
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Most helpful negative review

Feb 11, 2023
STAY AWAY
Credit Karma Member

DO NOT GET THIS CARD. STAY FAR AWAY FROM BANK OF AMERICA.' I have paid this card off and on time every single month, however they have made negative remarks on my credit report. dropping my score. On a zero balance they reported that I hadn't made payment and again reported derogatory remarks. I've been in a dispute with them for almost two months. BE WARNED

Helpful58
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Member ratings

Application process
Customer service

All member reviews (121)

43
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10
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36

Oct 20, 2023
Discriminated against
Credit Karma Member

I applied and they approved it immediately. The bank called me at phone number. of the house that they were able to obtain by their methods, so they did not ask me the number. from my phone home. When I told the person that I didn't speak English, I hung up on the call.

Helpful0
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Oct 13, 2023
Awesome
Credit Karma Member

I’ve had this card for 8 years and have never had an issue with it. BOA is my go to card. Great card.

Helpful3
Not Helpful0
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Sep 02, 2023
Avoid this card!
Credit Karma Member

Very hard to get it tried a few times and my credit score is over 790!!! They say it’s on the way but it really isn’t!

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Aug 30, 2023
Epp
Credit Karma Member

Eee we weeweeeepewee

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Aug 20, 2023
Terrible Customer Service
Credit Karma Member

You can no longer get a live person to help here. The automated customer blockage system provides irrelevant options and will not let you speak to a representative.

Helpful3
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Jul 23, 2023
Bank of America: A Verification Farce
Credit Karma Member

I applied for the card primarily because of the points, and was subsequently approved. However, shortly after approval, I was notified of a potential fraud issue related to my account. It took over five attempts to successfully reach customer service to clarify the issue. Once connected, I was informed that there was no fraudulent activity on my account, but I was required to complete a verification process. I cooperated fully, providing each representative with the requested information. Despite going through every conceivable identity verification process, the issue remained unresolved. I was then informed that additional paperwork, required for another form of identity verification, would be sent to me. Unfortunately, this paperwork never arrived. Upon finally connecting with a supervisor, I was told that the problem was a system error that couldn't be rectified. Oddly enough, I was advised to drive to a local branch to verify my identity, despite having already answered all verification questions multiple times through phone calls and text verification. The nearest Bank of America branch, however, is a staggering 2.5 hours away. It seemed unreasonable to make such a long trip merely to confirm what I had already validated numerous times via different channels. If the problem lies within the system, it should be addressed and rectified by the company, rather than causing the customer undue stress by suggesting potential fraud. This issue should have been resolved with the first phone call and SMS verification. Adding to the irony of the situation, I actually already have a prior credit card with the bank, which I haven't used in a few years. Despite having an established relationship with the bank, I found myself navigating a convoluted and frustrating process, a stark contrast to the straightforward services one would expect from a banking institution. This experience has provided a humorous, albeit frustrating, twist in my ongoing interactions with the bank. I even offered to participate in a video call or have a representative visit my home for verification purposes. However, this was to no avail and now my credit report indicates that the account has been closed. The entire situation is perplexing and, frankly, quite absurd.

Helpful17
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Apr 26, 2023
It is not worth it, do not apply for this card
Credit Karma Member

They made a hard inquiry on me and it triggered to make credit score to lower 6 points. And they didn’t approve a credit card. All credit card companies are begging me to apply for their credit cards because I have a pretty excellent credit score. Please shop for other travel credit cards.

Helpful23
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Comment3
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Apr 18, 2023
Very disappointing
Credit Karma Member

I have been approved with many credit cards. I submitted my application and then after that, they declined my application for no reason just hurting my credit score. Not recommend it.

Helpful22
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Mar 05, 2023
Worst service ever
Credit Karma Member

Applied for this card and got it on a Friday. Tried to use it for an online grocery order on Saturday in the town listed on my address and it wouldn’t go through. Tried to use it in person at wal mart on same Saturday and was denied. Checked the app and “due to suspicious activity” my account was locked. Called the number and was told I have to go to Bank of America in person with two forms of I.d. If I could give zero stars I certainly would

Helpful31
Not Helpful4
Comment0
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Feb 11, 2023
STAY AWAY
Credit Karma Member

DO NOT GET THIS CARD. STAY FAR AWAY FROM BANK OF AMERICA.' I have paid this card off and on time every single month, however they have made negative remarks on my credit report. dropping my score. On a zero balance they reported that I hadn't made payment and again reported derogatory remarks. I've been in a dispute with them for almost two months. BE WARNED

Helpful58
Not Helpful9
Comment5
Flag

1-10 of 121

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